Wherever, Whenever Communications
Video |Phone | Chat |Contact Center | Files
Desk Phone
Pre-configured phones connect to the feature-rich Elevate service wherever they’re plugged in.
Laptop
The Elevate Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Mobile Device
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Communicate how you want, wherever you are
Work securely, productively, and efficiently from anywhere while building stronger customer relationships
Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
Video Conferencing
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
Team Chat
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Features that maximize efficiency and control
Auto Attendant
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Hunt Groups
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Presence
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Integrations
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
Intuitive, informative, with industry-leading support
Administration
Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.
Analytics
Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.
Support
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified technical support, with experts available via phone or chat.
Secure
Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.
Elevate, the perfect complement to Microsoft Teams
Powerful Phone System
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
Integration Your Way
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
Advanced Features
Elevate includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
Trusted Microsoft Partner
M&N Communications is the only Unified Communications provider who offers and supports a full range of Microsoft services.
Unified communication solutions from M&N make it easy to combine your business phone system, team chat and messaging, video conferencing, and screen sharing into a seamless experience oriented around customer needs and employee work style.
Take your business to the next level with fully integrated Unified Communications
The need for flexible communications tools is at an all-time high. Customers expect a digital-first communication model. No matter where a business is in its virtual journey, M&N Communications has the tools to help improve sales, service, and the customer experience.