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Global Help Desk | Blue Bell PA | M&N Help desk management

24 x 7 RESPONSIVE HELP DESK

Our certified, friendly, Pennsylvania based engineers know you by name and are here to help 24x7.

Keeping an IT environment running smoothly requires constant attention and the availability of highly skilled staff. Yet, many organizations are overwhelmed by rapidly changing business demands and the ability to retain proper IT talent. With M&N’s Managed IT Support Services, we can help you efficiently manage operations, strengthen security, support your end-users, and ensure your IT investment matches your modern business needs.

24x7 Help Desk

M&N Communications’ Help Desk is designed to provide you with professional and courteous customer service, expert problem resolution and unparalleled peace of mind. With M&N’s Help Desk, your employees can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even the most complex technical problems.
Help Desk Certifications
  • HDI Certified Support Center Manager & Team Lead
  • HDI Certified Technical Support Professional
  • Apple Mac Integration 10.8, 10.9, 10.10
  • CompTIA A+ Certified IT Technician
  • CompTIA Network+ and Security+ Certified
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate Office 365, Windows Server 2012
  • Microsoft Office Specialist Office Outlook 2003, 2007, 2010, 2013
  • ITIL Foundation Certification IT Service Management
  • TestOut Certified Security Pro
  • CISCO CCENT

Help Desk Support For Your Business?

A Managed IT services team provides your business with several benefits.
Instead of relying on a small in-house team, the managed IT services from M&N can help modernize your company’s data networks, improve network security, and smoothly upgrade your company’s hardware and software

24/7 Support

Available 24x7x365

Cyber Security

Cybersecurity threat protection

Connectivity

Upgraded networks that scale with the company

Live Chat Assistance

92% of customers are satisfied using live chat services compared to other modes of communicatio

Patch Management

Patching is the first step in protecting your computers

Easy Accomodation

Improved productivity due to centralized data infrastructures